Privacy Policy
Privacy Policy for clients of Abled Therapy
Abled Therapy is committed to providing quality services and ensuring the privacy and confidentiality of our clients. This policy outlines our obligations regarding the management of your personal information in accordande with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
A copy of the Australian Privacy Principles may be obtained from the website of the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
Personal Information is any information that identifies an individual. The types of Personal Information we may collect include, but are not limited to:
• Name, address, email address, and phone number
• Date of birth
• Medical history and relevant health information
• Emergency contact details
• Payment and billing details
• Any other personal details necessary to provide effective counselling services
• Initial consultations and assessment forms
• Direct communication via phone, email, or in-person sessions
• Referrals from third-party providers (with your consent)
• Online booking systems or website interactions
This information is collected through:
• Initial consultations and assessment forms
• Direct communication via phone, email, or in-person sessions
• Referrals from third-party providers (with your consent)
• Online booking systems or website interactions
We collect Personal Information for the primary purpose of delivering quality therapeutic services and ensuring client care. Secondary purposes may include administration, billing, and compliance with legal obligations. You may opt out of non-essential communications at any time by contacting us directly.
Sensitive Information includes details such as racial or ethnic origin, religious beliefs, political opinions, trade union membershi, sexual orientation, criminal history, or health information. We will only collect and use Sensitive Information:
• For the primary purpose for which it was obtained
• For a directly related secondary purpose
• With your explicit consent
• When required or authorised by law
We respect the confidentiality of your Personal Information and will not disclose it to third parties without your consent, except where required or authorised by law, such as:
• If there is an immediate risk of harm to yourself or others
• When mandated by legal or ethical obligations (e.g., subpoenas, child protection laws)
• To emergency services in critical situations
Your Personal Information is stored securely to protect it from misuse, loss, unauthorised access, modification, or disclosure. We implement industry-standard security measures, including:
Personal Information will be retained for a minimum of seven (7) years following the last date of service, in compliance with legal and professional requirements. After this period, we will take reasonable steps to permanently de-identify or securely destroy records.
You have the right to access, update, or correct your Personal Information. To request access, please submit a written request. Identification may be required to verify your identity before releasing information. We strive to ensure all Personal Information is accurate, complete, and up to date. If you believe any information we hold is incorrect, please notify us promptly.
This Privacy Policy may be updated periodically. The most current version will be available on our website. We encourage you to review this policy regularly to stay informed of any changes.
For further information or concerns regarding this policy, please contact us at:
Abled Therapy
Website Privacy Policy
Prepared for: Abled Therapy
Effective Date: 5 July 2025
Website: abledtherapy.com.au
Privacy Policy
Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website abledtherapy.com.au, in accordance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth). Please also note that this website is built on a WIX platform.
By using our website, you consent to the practices described in this policy.
1. Information We Collect
We may collect personal information from you in a variety of ways, including when you:
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Visit our website
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Fill out a form
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Contact us via email or message
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Subscribe to our newsletter or updates
The types of personal information we may collect include:
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Name
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Email address
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Phone number
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Any other information you voluntarily provide
We may also collect non-personal information, such as browser type, IP address, and website usage data, for the purposes of website analytics and improvements.
2. How We Use Your Information
We collect your information in order to:
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Respond to your enquiries
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Provide services you request
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Improve our website’s functionality and user experience
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Send you updates, marketing, or promotional materials (if you have opted in)
We will only use your personal information for the purposes for which it was collected or for reasonably related secondary purposes you would expect.
3. Disclosure of Your Information
We do not sell, trade, or rent your personal information. We may disclose your personal information to:
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Service providers assisting us with website operations or email communications
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Comply with legal obligations, or respond to lawful requests by public authorities
All third parties we engage are required to handle your data in accordance with this policy and relevant privacy laws.
4. Data Security
We are committed to protecting your personal information. We use appropriate technical, administrative, and physical safeguards to secure your information against unauthorised access, misuse, disclosure, alteration, or destruction. Please note that no method of internet transmission or electronic storage is 100% secure.
5. Access and Correction
You have the right to access, update, or correct the personal information we hold about you. To request access or correction, please contact us at abledtherapy@gmail.com
6. Cookies and Website Analytics
Our website may use cookies and similar tracking technologies to enhance your experience. Cookies are small data files placed on your device to help us understand website usage and improve services. You may choose to disable cookies in your browser settings, though this may affect website functionality.
7. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices of other websites and encourage you to review their privacy policies when visiting them.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, or how your personal information is handled, please contact us at:
Abled Therapy
Email: abledtherapy@gmail.com
Terms of Use
Effective Date: 5 July 2025
Welcome to Abled Therapy. By accessing and using this website abledtherapy.com.au, you agree to comply with and be bound by these Terms of Use. If you do not agree with these terms, please do not use our website.
1. Use of This Website
You agree to use this website only for lawful purposes and in a way that does not infringe the rights of others or restrict or inhibit their use and enjoyment of the website.
2. Intellectual Property
Unless otherwise stated, all content on this website — including text, images, logos, graphics, and downloadable materials — is the property of Abled Therapy or its content suppliers and is protected by applicable copyright and intellectual property laws.
You may view, download, and print content from this website for your personal, non-commercial use only. Any other use, including reproduction, modification, distribution, or republication without our prior written consent is strictly prohibited.
3. External Links
This website may contain links to third-party websites for your convenience. Abled Therapy has no control over the content or privacy practices of those sites and accepts no responsibility for them.
Visiting external sites is at your own risk. We recommend you review the terms and privacy policies of any third-party websites you visit.
4. Limitation of Liability
To the fullest extent permitted by law, Abled Therapy disclaims all liability for any loss, damage, or injury arising from your use of this website or your reliance on any content provided herein.
We make no warranties or representations about the accuracy, reliability, completeness, or suitability of the information, products, services, or related graphics contained on the website.
5. Changes to These Terms
We may revise these Terms of Use from time to time. Any changes will take effect when they are posted on this page. By continuing to use the website, you agree to be bound by any updates to these terms.
6. Governing Law
These Terms of Use are governed by and construed in accordance with the laws of Australia. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts of Australia.
7. Contact Us
If you have any questions about these Terms of Use, please contact us at:
Abled Therapy
Email: abledtherapy@gmail.com